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MDM Android Setup Guide

1. Preliminary Steps:

    • Create a back-up of your mobile device’s address book or contacts - Click Android Support Answers for help.
    • Verify your mobile device is running the latest supported version of Android - Click Android Support for help.
    • Remove Loyola e-mail account from any third-party or built-in e-mail application - Click Android Support for help.

        2. Install Intune Company Portal

        1. Open the Google Play Store.
        2. Go to the Search bar, and select Intune Company Portal.
        3. Select Download.
        4. After the application has successfully downloaded and installed, select Open.
        5. Select Sign In then enter your Loyola username and password when prompted.
        6. If your device is off campus, you will have to complete a Multifactor request - either a text message, push notification, or phone call.
        7. After completing your multifactor request, select Begin to configure Access Setup.
        8. Read over the privacy policy and click Continue to proceed.
        9. Grant InTune permission  to Make and manage calls on your Device. Click NEXT and Allow each prompt.
        10. Select Activate to allow InTune Company Portal to manage your device.
        11. Read over the Knox Privacy Notice and agree to the terms. Click Next to proceed. 
        12. Create a 4-digit PIN that will be used to access Micosoft Mobile apps. 

        3. Install Outlook

        1. Open the Google Play Store.
        2. Search for and download the Outlook for Android app from the Google Play Store or Outlook Mobile to enter your phone number and receive a download link.
        3. Open the Outlook for Android app.
        4. Tap Get Started.
        5. Enter your @luc.edu email address, then tap Continue.
        6. If prompted, enter your @luc.edu email account password, then tap Sign In.
        7. If prompted to add another account, tap Maybe Later.
        8. Tap Skip or swipe through the feature screens.
        9. The message, Your organization is now protecting its data in this app. You need to restart the app to continue, appears. Tap OK.
        10. Restart Outlook for Android and set up a Personal Identification Number (PIN) when prompted. 
        Last Modified:   Fri, October 7, 2022 11:49 AM CDT

        1. Preliminary Steps:

          • Create a back-up of your mobile device’s address book or contacts - Click Android Support Answers for help.
          • Verify your mobile device is running the latest supported version of Android - Click Android Support for help.
          • Remove Loyola e-mail account from any third-party or built-in e-mail application - Click Android Support for help.

              2. Install Intune Company Portal

              1. Open the Google Play Store.
              2. Go to the Search bar, and select Intune Company Portal.
              3. Select Download.
              4. After the application has successfully downloaded and installed, select Open.
              5. Select Sign In then enter your Loyola username and password when prompted.
              6. If your device is off campus, you will have to complete a Multifactor request - either a text message, push notification, or phone call.
              7. After completing your multifactor request, select Begin to configure Access Setup.
              8. Read over the privacy policy and click Continue to proceed.
              9. Grant InTune permission  to Make and manage calls on your Device. Click NEXT and Allow each prompt.
              10. Select Activate to allow InTune Company Portal to manage your device.
              11. Read over the Knox Privacy Notice and agree to the terms. Click Next to proceed. 
              12. Create a 4-digit PIN that will be used to access Micosoft Mobile apps. 

              3. Install Outlook

              1. Open the Google Play Store.
              2. Search for and download the Outlook for Android app from the Google Play Store or Outlook Mobile to enter your phone number and receive a download link.
              3. Open the Outlook for Android app.
              4. Tap Get Started.
              5. Enter your @luc.edu email address, then tap Continue.
              6. If prompted, enter your @luc.edu email account password, then tap Sign In.
              7. If prompted to add another account, tap Maybe Later.
              8. Tap Skip or swipe through the feature screens.
              9. The message, Your organization is now protecting its data in this app. You need to restart the app to continue, appears. Tap OK.
              10. Restart Outlook for Android and set up a Personal Identification Number (PIN) when prompted.