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Flexible Spending Accounts

*On January 1, 2025, all current FSA Health Care, FSA Dependent Care, and Transit participants will be transitioned to the new WEX Health portal. Scroll to the bottom of this page for the new WEX portal website address and WEX contact information effective for January 1, 2025. *

What is a Flexible Spending Account (FSA) 

Flexible Spending Accounts (FSAs) can help you save money on health care and dependent care expenses throughout the year. By participating in one or more of these flex accounts, you use tax-free dollars deducted from your paychecks to pay for certain out-of-pocket expenses. The FSAs provide tax savings because you are not taxed on the money used to pay for such expenses. FSAs reduce your overall tax burden and are a smart, simple way to save money while keeping you and your family healthy and protected. Loyola offers the following FSAs:

  • Health Care Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Limited Flexible Spending Account (for HDHP Plan Participants)

When using your WEX debit card to pay for medical, dental & vision expenses it is a requirement by the IRS to have documentation to support the transaction. Receipts may be required for some but not all transactions.

New Changes for 2025 

WEX participants will have access to a new and improved portal, a streamlined reimbursement process, and new savings cards.  

Timeline of Changes  

  • December 2- Loyola will work with WEX to transition FSA enrollments to the new portal.
  • December 26- New WEX cards will be arriving in the mail (can typically take 10-14 days after enrollment is completed). All participants should receive their new debit cards by mid-January. FSA participants will receive two debit cards. If they wish to request additional cards this can be done after January 1st.
  • December 31- Old WEX/BenefitExpress cards will no longer be active. However, any claims or reimbursements needed for 2024 expenses can be done via the OLD WEX/BenefitExpress portal. 2025 elections or claims must be done via the new portal. You also need to upload any claim information such as receipts or EOBs for services rendered in 2024 to the old portal by 12.31.2024.
  • January 10 - If you have not received your new debit card in the mail by mid-January contact WEX Benefit Participant Services. FSA Health, Limited Healthcare, and Dependent Care participants should be able to view and access their 2025 election amounts.
  • March 31st - The runout period for the 2024 plan closes under WEX/BenefitExpress. All 2024 claims need to be submitted to WEX/BenefitExpress before this date. 
  • April 1st - WEX Direct will begin processing FSA $640.00 carryover from the 2024 plan year. Balances will be updated by April 25th. 

Annual Contribution Limits

The annual contributions limits are determined by the IRS each year. The 2025 maximum limits are:

Contribution Year/Type 2025
Healthcare Flexible Spending Account (FSA) $3,300.00
Limited Flexible Spending Account (LFSA) $3,300.00
Dependent Care Account (DCFSA) per household $5,000.00

Accessing Account Balance and Rollover Amounts

During this migration to the new WEX portal, you will not have access to view transit or FSA (health, limited, dependent care) balances, rollover amounts, or current elections until your data has been migrated from the loyolaexpress site to the new WEX portal. Once your data is loaded to the new portal you will receive notice from WEX or Loyola

Carryover Amounts

The carryover amount for the 2024 to 2025 FSA year will be $640.00, and for 2025-2026, it will be $660.00. This amount is subject to IRS regulations and can change each year. Rollover amounts are automatic, and no action is required on behalf of FSA participants. Participants have until March 31, 2025 to place manual claims via the Old WEX/Benefit Express portal for 2024 expenses therefore will not be able to view their rollover amounts on their new WEX online account until April 1, 2025.

Year-End Reminders

Loyola will allow 2024 Health Care FSA and Limited FSA participants to carry over up to $640 of any amount remaining unused to 2025. Any money over the $640 rollover limit not used for allowable expenses within the 2024 calendar year will be forfeited and will not be refunded. Do not assume all expenses are covered. Note: For 2024 expenses you have until March 31, 2025 to submit receipts for reimbursement to the old WEX/BenefitExpress portal. But the expenses must occur in 2024.  

Please visit the IRS website to learn more

Accessing the Old WEX/Loyola Express Portal Until December 31, 2024

Until December 31,204, WEX/Benefit Express can be reached during traditional business hours at 877.837.5017 or LoyolaExpress.com. You can also fax any 2024 plan year-related claims to WEX/BenefitExpress at 253.793.3766 You can continue to view balances and submit claims until 12.31.2024. Please continue to place 2024 claims requests via the old portal. 

WEX Direct Accounts Effective January 1, 2025

The new WEX Direct portal

There are three ways to connect with the new WEX team after January 1, 2025.

  1. Via Telephone: 866.451.3399
  2. Via Email: customerservice@wexhealth.com
  3. Via Chat: https://wexinc.com/contact/health

Updated 12.11.2024

Eligibility

If you are a full-time University benefit-eligible faculty or staff (.80 FTE or higher), you are eligible to enroll in our flexible spending accounts. 

Note: If you are enrolled in HDHP you will be eligible to enroll in a limited flexible spending account (dental and vision only) instead of a full health care flexible spending account. Dependent care flexible spending accounts are available regardless of health care plan option chosen, as long as you have at least one eligible dependent.

How Flexible Spending Accounts Work

The University recognizes the need to provide a program that helps you pay for expenses not covered by your health plan, and expenses related to dependent care. Flexible Spending Accounts (FSAs) for health care and/or dependent day care expenses, used properly, can help save you money on these expenses.

By participating in either or both of these flex accounts you use tax-free dollars deducted from your paychecks to pay for certain out-of-pocket expenses. The dollars you save are from the following payroll taxes:

  • Federal income tax;
  • State income tax (in most cases); and
  • Social Security (FICA) tax.

Under the guidelines of this program, the IRS Code specifies that:

  • Any money not used for allowable expenses within the calendar year is forfeited and will not be refunded.
  • Requests for reimbursement of dollars expended within the benefit calendar year must be submitted to Benefit Express along with the required documentation, prior to March 31 of the following year.
  • Expenses reimbursed through these accounts cannot be claimed as deductions or credits when you file your income tax returns.

Types of Flexible Spending Accounts

Health Care Flexible Spending Account is a pre-tax benefit account used to pay for eligible medical, dental, and vision care expenses that aren’t covered by your insurance plan or elsewhere. It’s a smart, simple way to save money while keeping you and your family healthy and protected. The minimum amount you can contribute per calendar year is $240 and the maximum is $3,300 (subject to change yearly, based on IRS regulations). 

Dependent Care Flexible Spending Account is a pre-tax benefit account used to pay for dependent care services, such as preschool, summer day camp, before or after school programs, and child or elder daycare. The minimum amount you can contribute per calendar year is $240 and the maximum is $5,000 (subject to change yearly, based on IRS regulations). 

Limited Flexible Spending Account is a pre-tax benefit account similar to a Health Care FSA, however, the LFSA only reimburses for eligible dental and vision expenses. This account will be available to you if you will have a Health Savings Account (HSA) in the current year. The minimum amount you can contribute per calendar year is $240 and the maximum is $3,300 (subject to change yearly, based on IRS regulations).

Enrollment

If you are a benefit-eligible new hire, you may participate in either or both the health care (or limited) and dependent care flexible spending accounts. You must enroll within your first 31 days of employment. If you do not enroll at this time, the next opportunities to enroll are during the annual benefits Open Enrollment period (generally held during the fall) or if you experience a qualifying event, such as marriage.

  • Each year during the benefits Open Enrollment period, you decide if you want to participate in health care/limited and/or dependent care flexible spending accounts for the following year.
  • If you decide to enroll in the program, you also will have to decide how much to contribute to each account.
  • You cannot stop, start, or change this election amount during the calendar year unless you experience a qualifying event, as defined by the IRS and the plan. Yearly enrollment is an IRS regulation.
  • You can select your annual FSA amount via the Employee Self Service portal.
  • You will track your spending on the WEX portal.

FSA Debit Card

The WEX debit card can simplify the process of paying for eligible healthcare FSA expenses. You can use the card at qualifying merchant locations, pharmacies, and doctors’ offices that accept MasterCard. It is your responsibility to ensure that your FSA MasterCard is used only for qualified healthcare expenses, and for checking your account balances to make sure you have sufficient funds available.

When you activate your card, it is loaded with the amount you have elected to contribute to your benefit program. As you use the card to pay for items eligible for reimbursement, corresponding deductions will be made from the card balance. We recommend that you keep all receipts for the entire plan year if supporting documentation is requested. 

The FSA debit card allows you to pay for eligible expenses at the point of service. Additional benefits include:

  • Immediate access to your FSA account; you avoid paying with cash or check.
  • Immediate payment of the expense; you avoid waiting for the reimbursement check.

The ease of use at the point of sale reduces the burden of having to pay money out-of-pocket, and eliminating the wait for reimbursement has proven to be extremely convenient for plan participants. WEX reserves the right to require receipts or documentation to support some of your debit card purchases. If you receive an email or letter requesting you to provide support documentation for FSA purchases you can follow the directions listed on the notice and upload the documents via the portal. Failure to comply with this request may result in your debit card being deactivated.

Reimbursement Process

If you are not using the debit card for some or all expenses, you may submit requests for reimbursement to WEX Health Inc. (WEX) , along with the required documentation of expenses incurred, after the date you became an eligible participant in the plan. You may choose to receive your reimbursement check through the U.S. mail directed to your home, or you may sign up for automatic direct deposit to your savings or checking account. 

You are required to use the FSA Reimbursement Request Form for submitting all eligible expenses to WEX. 

  • WEX forms, along with directions for completion of the form, can be printed from their website. When submitting it, please furnish documentation of expenses incurred either through an itemized statement from the provider, your explanation of benefits form, or ask your doctor, dentist, or pharmacist to complete and sign in the section titled Provider’s Signature on the form.
    • The form allows you to list several expenses at once.
    • There is a minimum of $25 in expenses before the reimbursement will be processed. Remember to sign the form and attach your supporting documentation.
    • Whether the form is faxed or mailed, you should always keep a copy of all information submitted for your records.

How to Contribute

To avoid forfeiture of your yearly elections, carefully consider the dollar amount to set aside.

  • Review your out-of-pocket expenses for the previous two or three years. Identify how this might change in the current year, and elect amounts that will cover realistic expenses. Estimate your expenses accordingly.
  • Determine how much to set aside in your account during enrollment so that you do not have money remaining in the account at the end of the year.
  • Enroll via Employee Self Service during Open Enrollment, or within 31 days of your hire date or qualified life event. Access the Employee Self Service Portal using your Loyola username and password to enroll or log in.

Changing Your Flexible Spending Account(s)

Enroll Every Year—If you are participating in a health care, limited or dependent day care flexible spending account, you must enroll every year. Your current election does not automatically carry over from one year to the next. Access the Loyola Employee Self Service portal using your Loyola username and password. You may elect to enter, exit or change your FSA election only if you experience one of the following:

  • Change in legal marital status (marriage, divorce, death of a spouse);
  • Change in number of tax dependents (birth of a child);
  • Employment status change for you, your spouse or dependent;
  • Dependent satisfies, or ceases to satisfy, eligibility requirements;
  • Residence change by you, your spouse or dependent; or
  • Change in cost of covered day care.

A change in benefit elections because of a qualifying event can only be made if it is consistent with the change in family or employment status and if the Human Resources department is notified within 31 days of the change. Remember...

  • Reducing your taxable income may affect your future Social Security benefits.
  • The IRS will not allow you to take the Dependent Care Tax Credit for expenses reimbursed through your FSA account.
  • Depending on your personal situation, the Dependent Care Tax Credit may be more advantageous than the pre-tax flexible spending account.
  • Consult your tax advisor.

Leaving the University

Your Dependent Care FSA ends with you last paycheck and may not be continued, and you may be reimbursed for eligible expenses you incurred on or before your last date of employment. You have 90 days following your termination date to submit claims which were incurred prior to your termination date. 

The same above rules apply to the Health FSA (and Limited FSA), but you may continue to participate in the Health FSA for the remainder of the plan year under COBRA. Learn more about COBRA or contact benefits@luc.edu.

*On January 1, 2025, all current FSA Health Care, FSA Dependent Care, and Transit participants will be transitioned to the new WEX Health portal. Scroll to the bottom of this page for the new WEX portal website address and WEX contact information effective for January 1, 2025. *

What is a Flexible Spending Account (FSA) 

Flexible Spending Accounts (FSAs) can help you save money on health care and dependent care expenses throughout the year. By participating in one or more of these flex accounts, you use tax-free dollars deducted from your paychecks to pay for certain out-of-pocket expenses. The FSAs provide tax savings because you are not taxed on the money used to pay for such expenses. FSAs reduce your overall tax burden and are a smart, simple way to save money while keeping you and your family healthy and protected. Loyola offers the following FSAs:

  • Health Care Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Limited Flexible Spending Account (for HDHP Plan Participants)

When using your WEX debit card to pay for medical, dental & vision expenses it is a requirement by the IRS to have documentation to support the transaction. Receipts may be required for some but not all transactions.

New Changes for 2025 

WEX participants will have access to a new and improved portal, a streamlined reimbursement process, and new savings cards.  

Timeline of Changes  

  • December 2- Loyola will work with WEX to transition FSA enrollments to the new portal.
  • December 26- New WEX cards will be arriving in the mail (can typically take 10-14 days after enrollment is completed). All participants should receive their new debit cards by mid-January. FSA participants will receive two debit cards. If they wish to request additional cards this can be done after January 1st.
  • December 31- Old WEX/BenefitExpress cards will no longer be active. However, any claims or reimbursements needed for 2024 expenses can be done via the OLD WEX/BenefitExpress portal. 2025 elections or claims must be done via the new portal. You also need to upload any claim information such as receipts or EOBs for services rendered in 2024 to the old portal by 12.31.2024.
  • January 10 - If you have not received your new debit card in the mail by mid-January contact WEX Benefit Participant Services. FSA Health, Limited Healthcare, and Dependent Care participants should be able to view and access their 2025 election amounts.
  • March 31st - The runout period for the 2024 plan closes under WEX/BenefitExpress. All 2024 claims need to be submitted to WEX/BenefitExpress before this date. 
  • April 1st - WEX Direct will begin processing FSA $640.00 carryover from the 2024 plan year. Balances will be updated by April 25th. 

Annual Contribution Limits

The annual contributions limits are determined by the IRS each year. The 2025 maximum limits are:

Contribution Year/Type 2025
Healthcare Flexible Spending Account (FSA) $3,300.00
Limited Flexible Spending Account (LFSA) $3,300.00
Dependent Care Account (DCFSA) per household $5,000.00

Accessing Account Balance and Rollover Amounts

During this migration to the new WEX portal, you will not have access to view transit or FSA (health, limited, dependent care) balances, rollover amounts, or current elections until your data has been migrated from the loyolaexpress site to the new WEX portal. Once your data is loaded to the new portal you will receive notice from WEX or Loyola

Carryover Amounts

The carryover amount for the 2024 to 2025 FSA year will be $640.00, and for 2025-2026, it will be $660.00. This amount is subject to IRS regulations and can change each year. Rollover amounts are automatic, and no action is required on behalf of FSA participants. Participants have until March 31, 2025 to place manual claims via the Old WEX/Benefit Express portal for 2024 expenses therefore will not be able to view their rollover amounts on their new WEX online account until April 1, 2025.

Year-End Reminders

Loyola will allow 2024 Health Care FSA and Limited FSA participants to carry over up to $640 of any amount remaining unused to 2025. Any money over the $640 rollover limit not used for allowable expenses within the 2024 calendar year will be forfeited and will not be refunded. Do not assume all expenses are covered. Note: For 2024 expenses you have until March 31, 2025 to submit receipts for reimbursement to the old WEX/BenefitExpress portal. But the expenses must occur in 2024.  

Please visit the IRS website to learn more

Accessing the Old WEX/Loyola Express Portal Until December 31, 2024

Until December 31,204, WEX/Benefit Express can be reached during traditional business hours at 877.837.5017 or LoyolaExpress.com. You can also fax any 2024 plan year-related claims to WEX/BenefitExpress at 253.793.3766 You can continue to view balances and submit claims until 12.31.2024. Please continue to place 2024 claims requests via the old portal. 

WEX Direct Accounts Effective January 1, 2025

The new WEX Direct portal

There are three ways to connect with the new WEX team after January 1, 2025.

  1. Via Telephone: 866.451.3399
  2. Via Email: customerservice@wexhealth.com
  3. Via Chat: https://wexinc.com/contact/health

Updated 12.11.2024